Reference

ratu188 Privacy Policy For Your Account Data

Our Privacy Policy explains how we collect, use and protect the details connected with your ratu188 account, including phone verification and wallet records for DANA, OVO, GoPay and…

Clear data purposesWallet record clarityPhone verification contextAccess depends on local law
ratu188 ratu188 Privacy Policy For Your Account Data
CONTACT PATHS

Get Privacy Help Beside Your Account

A clear support path helps when you want to ask about stored details, correct a phone number or question a wallet record. Open the support link shown in your account area and include the account contact detail you can verify. We use that step to keep privacy requests connected to the right account rather than disclosing details to an unverified person.

Team online

Account access request

Use the support link beside account access to ask what personal details we hold, after we match your request with the verified phone detail on file.

Wallet record question

If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, send the visible status and time through support so we can trace the related account event.

Correction request

Ask us to correct an account detail through the same support path; we may request a verification step before changing phone, identity or contact records.

DATA PRACTICES

How ratu188 Handles Account Data

We separate ordinary account operation from privacy requests so each action has a clear reason. Login records, wallet status and device signals help us protect access, while cookies help remember necessary settings…

Account details

We use your submitted contact and verification details to open the account, confirm phone ownership and connect your requests with the correct account record.

Cookie choices

Cookies can retain necessary sign-in and display settings in your mobile browser or desktop browser; clearing them may require you to complete account access again.

Security signals

We may record device, browser, sign-in time and session signals to identify unusual access and protect account details before a change is accepted.

Payment matching

DANA, OVO, GoPay, QRIS and bank references can be matched with account status so we can investigate a receipt without publishing your wallet details.

Retention practice

We keep records for account operation, security checks, payment questions and legal duties for the period needed for those purposes where local law permits.

Your requests

You can ask for a copy, correction or permitted removal of your personal details through support; we verify the request before making a change.

Privacy Policy Questions About Wallet Data

These Privacy Policy answers focus on the account steps Indonesian customers ask about most, from phone verification to wallet references and browser cookies. If your question is not listed, use the support link in your account area and describe the specific record or access event.

We use your phone detail to create and verify the account, support sign-in checks and connect privacy requests with the right record. We do not treat it as public profile content.

DANA and QRIS references help us match a payment status with your account when you ask about a receipt or pending state. The record can include a reference, time and status.

Yes. Send a request through the account support link, using a contact detail we can verify. We will explain which account records can be provided under the applicable local rules.

Use the same support path and identify the detail that needs changing, such as a phone or contact record. We may complete an account verification step before applying the correction.

Yes. It covers necessary cookies and browser signals used for sign-in settings, session continuity and security checks on mobile and desktop browsers. Clearing cookies may require another sign-in.

We retain records for account operation, security checks, payment questions, disputes and duties that apply where local law permits. The period depends on the purpose and the applicable requirement.

You may ask through the support link for permitted removal or restriction. We first verify the request and may retain specific records when needed for security, disputes or duties under local law.